Top 5 questions to ask when renting 360 video services
- Juno the DJ
- 5 hours ago
- 5 min read
1. What Camera Does the 360 Video Booth Use?
Not all 360 video booths are created equal, and one of the biggest differences is the camera being used. Before booking, ask whether the company uses a dedicated camera such as a GoPro or DSLR, or if they're simply recording with the front or rear camera of an iPad or iPhone.
While today's iPhones and iPads capture impressive video, a dedicated camera is still the better choice for professional-quality results. Cameras like the GoPro Hero 12 or a DSLR feature larger sensors and superior lenses that produce sharper footage, better low-light performance, smoother stabilization, and support high frame rates—up to 120 frames per second—for crisp, cinematic slow-motion videos.
There are trade-offs between the different systems. When using an iPad or iPhone, guests can watch themselves live while the video is being recorded, which some people enjoy. With a GoPro, there isn't a full-size live preview during recording, although newer models like the GoPro Hero 12 feature a front display that provides a small preview. Once the recording is complete, guests can immediately review their finished video on the connected iPad before it's shared.
If your goal is the highest-quality videos with the most professional look, a dedicated GoPro or DSLR camera is the clear winner. While smartphone and tablet-based systems may cost less, investing in a company that uses professional camera equipment will produce noticeably better results that you'll enjoy sharing long after your event.
2. Does you system use the latest iPad pro?
The two leading 360 video booth software platforms both run on Apple's iOS operating system, which is why many 360 video booth companies use an iPad or iPhone as the heart of their system. However, not all Apple devices perform the same.
If a company is recording directly with the iPad or iPhone camera, ask which device they're using. The latest iPad Pro features Apple's most powerful processor, allowing it to render videos significantly faster than older iPads every iPhone.
Why does this matter? Every video must be processed before it's delivered to your guests. Once you start adding slow motion, custom overlays, branded graphics, music, and digital effects, rendering becomes much more demanding. A typical 30–35 second 360 video with multiple effects can take well over a minute to process on older hardware, while the latest iPad Pro can often complete the same video in under 30 seconds.
This may not seem important with a handful of guests, but it makes a tremendous difference at larger events where dozens—or even hundreds—of people are waiting in line. Faster processing means shorter wait times, happier guests, and more people getting to enjoy the experience.
Professional companies also invest in hardware that keeps the line moving efficiently. For larger events, many providers use a dedicated sharing station so guests can receive their videos without slowing down the next recording. While we'll cover share stations in more detail later, they're another example of how professional equipment and planning can dramatically improve the overall guest experience.
3. What Type of Platform Does the 360 Video Booth Use?
Not all 360 video booth platforms are the same. Before booking, ask what type of platform the company uses, what it's made of, and how many guests it can safely accommodate at one time.
Most professional 360 platforms are constructed from either powder-coated steel or tempered glass and are available in three general sizes:
Small: Typically accommodates 2–3 guests.
Medium: Comfortably fits 3–4 guests.
Large: Can accommodate 4–5 guests, depending on each person's size and the platform's weight capacity.
44" tempered glass platform
Each platform has its advantages, but tempered glass platforms have become increasingly popular because they create a more dramatic visual effect. Many feature illuminated LED "infinity" or "abyss" lighting beneath the glass, giving your videos a modern, high-end appearance that stands out from a standard metal platform.
To fully showcase these lighting effects, it's important that the 360 booth uses a camera with a wide-angle lens. A wider field of view captures not only your guests but also the illuminated platform itself, creating a much more immersive and visually impressive video. Narrower camera angles often crop out the platform entirely, leaving only the upper body in the final video and missing one of the biggest visual features of a premium 360 booth.
Finally, don't forget to ask about the platform's maximum weight capacity. A professional company should know exactly how many guests can safely use the platform at one time and should always prioritize safety while delivering an amazing experience.
4. What Extras Are Included?
Not all 360 video booth packages include the same features. While the platform and camera are important, it's often the extra touches that create a more enjoyable guest experience and make your event stand out.
When comparing companies, ask what's included in the rental price. Fun accessories such as stylish hats, oversized sunglasses, boas, and other props encourage guests to be creative and often result in more entertaining videos.
Another feature to look for is a video display monitor where guests can immediately watch their finished video before downloading it. This creates excitement and encourages others waiting in line to participate. Some companies also offer a dedicated sharing station, allowing guests to quickly receive their videos without slowing down the next session.
If you're looking for a more upscale experience, ask whether the company offers a 360 video enclosure. An enclosure creates a more intimate atmosphere, reduces background distractions, and can produce a cleaner, more dramatic final video.
Lighting is another feature that should never be overlooked. Professional LED lighting helps ensure every guest looks their best, especially in dimly lit ballrooms, banquet halls, and evening events.
Finally, ask whether the company provides stanchions and safety barriers. These help organize the line, keep guests a safe distance from the rotating arm, and give the setup a more polished, professional appearance.
Some premium upgrades—such as video display monitors, custom enclosures, or dedicated sharing stations—may come with an additional cost. However, basic items like props, professional lighting, and safety stanchions should generally be included with a quality 360 video booth rental.
5. Check Their Reviews and Ask to See Sample Videos
This may actually be the first thing you do before contacting a company. Online reviews and sample videos are two of the best ways to evaluate a 360 video booth provider before making your decision.
Start by reading reviews on Google, Facebook, or other trusted platforms. Pay attention to comments about reliability, professionalism, communication, video quality, and the overall guest experience. A company with consistently positive reviews is much more likely to deliver the experience you're expecting.
Next, ask to see sample videos if they aren't already featured on the company's website or social media pages. Watching real videos from previous events allows you to evaluate the quality of the camera, lighting, editing, special effects, overlays, and overall production. It also gives you inspiration for your own custom template, music selection, and event setup.
At the end of the day, every event has a different budget and every client has different priorities. Some people simply want the lowest price, while others are looking for the highest-quality experience. By asking these five questions, you'll be able to compare companies with confidence and choose the 360 video booth rental that offers the best value for your investment.
Whether you're planning a wedding, corporate event, birthday party, school dance, or private celebration, taking a few extra minutes to research your options can make the difference between an average experience and an amazing one that your guests will be talking about long after the event ends.
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